Unboxing my Amazon Order


Though I've fallen slightly behind in my blog, I have been busy experimenting with my Atelier Drawing Ink and loving the results. I'm working hard on developing my personal artistic style, creating abstract pieces that seem to shift from flat to three-dimensional in the most hypnotic way.

With some commissioned pieces in the wings, I decided to treat myself by expanding my ink collection and delve further into the media. Many days of research ensued into different brands, quality and light fastness. Eventually I decided to go with some Dr. Ph. Martin's Bombay Inks and Daler Rowney Acrylic Artist Inks. I was unable to purchase these locally, so turned to the internet to find out exactly who had what...

Amazon it is…

Within Australia most sellers only had the inks available separately (not in sets) or in bottles half the size. While this is great to pick up a particular colour every now and then, it can become costly very quickly if you're after a range. Through the process of elimination, eventually I turned to Amazon where I was able to find all four of the sets I had my eye on;

  • Dale Rowney FW Pearlescent Acrylic Artist Inks
  • Dale Rowney FW Shimmering Colours Acrylic Artist Inks
  • Dr. Ph. Martin's Bombay Set 1
  • Dr. Ph. Martin's Bombay Set 2

The Shipping is Shocking

There was a bit of a wait for my order to go through and then for the inks to ship from America  all the way to Oz. Finally they arrived and I was sooooo excited!!! Though somewhat surprised at the size of the huge box sitting on my couch. Keen to get my hands on the artistic goodness, I carefully cut along the tape but was unable to open the box. It was stuck. My excitement was quickly replaced with dread. Followed by total disappointment.

Oh the Disappointment

Lacking in More Ways Than One

There was a clear lack of padding and I would conclude, a lack of care (or possibly a lack of common sense). Two sets of inks only had a single layer of bubble wrap around them, and the other two had nothing at all. A strip of air bags had been thrown in, but this fell far short of protecting the contents for the duration of their long journey. The remaining large empty space in the box had allowed the heavy inks to be thrown around, resulting in glass smashing and ink going everywhere.

I Bought it, They Broke it

I contacted the seller in regards to the poor packing and the damage, who responded that it was handled and shipped by Amazon. I would need to contact them, have them send a prepaid return label, ship the product back and I would be refunded. Not a very practical solution with two large commissions on a tight deadline, for which these inks were purchased for. I'm not in the position (nor have the patience) to return them across the globe.

Although I understand that accidents can happen, the packaging of my order fell far short of adequate. This damage could have easily been prevented if the inks were packed into a suitably sized box with some additional padding. Perhaps Amazon is not the best choice for fragile purchases, I'l certainly think twice before ordering from them again.

Coming Up…

Stayed tuned for my next post or two, where I will review and colour swatch my surviving inks!

Rachel Weaver

Rachel Weaver

View posts by Rachel Weaver
Rachel began her upbringing in the tiny mining towns of Cue and Leinster where isolation provided ample room for a rapidly growing imagination. A passion for learning and the experimentation of media has led her to become a multidisciplinary artist with a focus on illustration, design, art and photography. She resides in her hometown of Geraldton, Western Australia with her partner, two dogs, two cats and billion plants.
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